Shipping policy

All orders generally take 2-5 days to be created and shipped. This can increase slightly during sales periods. 

Note: If there is an issue with your order (e.g., a new photo is needed), this understandably will extend your production time.

We also send all customers an artwork proof and request your approval before printing. If we don't hear from you within 48 hours, we will assume that you have approved the artwork, and we will send it for printing. So, the faster you approve, the quicker we can ship!

All orders are shipped with tracking as far as possible, and you will receive your tracking number by email as soon as it's available.

NOTE: Expect a delay during the holiday period (Nov/Dec) as our couriers experience a surge in parcels to be delivered.

Transit time estimates are shown below:
Metro cities: 3-5 working days
Rest of India: 7-10 working days

Shipping is free.

Please Note:

• We occasionally offer 'skip the queue artwork creation'. This shipping option speeds up your artwork creation, as we move your photo to the front of the queue for our artists. It does not speed up the courier's shipping time.

• If your order requires a new photo, please understand that this will lengthen the production time.

• We allow a maximum of 2 days (48 hours) for customer artwork approval. If we do not hear from you in 48 hours, we will auto-approve and print your order.