General Information
What makes your pet portraits special?
Our portraits are 100% hand-drawn, not created with Photoshop filters or AI tools. Each piece is unique and crafted with care.
Where is Pet Art India based?
Weâre located in Bangalore, Indiaâa vibrant and pet-friendly city.
Can I include multiple pets or humans in a single portrait?
Yes! Add as many as you like for âč999 per extra pet or human face.
Can I customize the background for my pet portrait?
Absolutely! Choose from a variety of styles or suggest your own design, and weâll bring it to life.
What sizes are available for the portraits?
Standard sizes include A4 (21 x 29.7 cm) and A3 (29.7 x 42 cm). Custom sizes are also available upon request.
How do I place an order?
Visit www.petartindia.com to place your order. For assistance, contact us via WhatsApp or emailâweâre available 24/7!
Production, Delivery & Refunds
Will I get to see the portrait before it ships, and how long does the process take?
Yes, youâll receive a preview of the portrait to ensure it meets your expectations before finalizing. Once approved, youâll receive your framed portrait within 7 days, with free shipping across India.
Is cash on delivery (COD) available?
Unfortunately, COD is not available. As the portraits are custom-made, we require payment in advance to begin work.
Is there a money-back guarantee?
Yes, we offer a money-back guarantee if the artwork doesnât meet your expectations. Refunds are processed within 3-5 business days.
Customer Service
I donât see my question here. What should I do?
Weâll be happy to assist you! Feel free to send us a DM, email us at hello@petartindia.com, or reach us via WhatsAppâavailable 24/7.
